Privacy Policy

Welcome to Truly Grand ("Company," "we," "our," or "us"), a premium construction and interior solutions brand powered by Grid Infra. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an enquiry, interact with our advertisements, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information:

Information that you voluntarily provide to us, including:

Name

Phone number

Email address

Project location

Project requirements

Estimated project budget

Any other information submitted through contact forms, consultation requests, or enquiries

Technical Information:

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Pages visited

Date and time of visit

Website usage data

Marketing and Advertising Information

We may collect information through cookies, pixels, and similar technologies used for:

Website analytics

Advertising performance measurement

Remarketing and audience creation

User experience optimization


2. How We Use Your Information

We may use your information to:

Respond to enquiries and consultation requests

Provide information about our services

Evaluate project requirements

Communicate regarding ongoing or prospective projects

Improve our website and user experience

Analyze website performance and visitor behavior

Conduct marketing and promotional activities

Comply with legal and regulatory obligations


3. Lead Forms and Enquiries

When you submit an enquiry through our website, social media advertisements, landing pages, or contact forms, the information provided will be used solely for:

Contacting you regarding your enquiry

Understanding your project requirements

Providing consultation and service-related information

Following up on project discussions

We do not sell or rent your personal information to third parties.


4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Understand visitor interactions

Measure marketing effectiveness

Provide relevant advertisements

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.


5. Third-Party Services

We may use trusted third-party service providers for:

Website hosting

Analytics services

Customer relationship management (CRM)

Advertising and marketing platforms

Communication and email services

These third parties may have access to information necessary to perform their services but are obligated to protect your information.

Examples may include:

Meta Platforms (Facebook and Instagram)

Google Analytics

Google Ads

CRM and lead management systems

Email communication providers


6. Data Sharing and Disclosure

We may share information:

With service providers assisting in business operations

When required by law, regulation, or legal process

To protect our rights, property, or safety

In connection with a business transfer, merger, acquisition, or restructuring

We do not sell personal information to third parties.


7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.


8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy

Maintain business records

Comply with legal obligations

Resolve disputes and enforce agreements


9. Your Rights

Subject to applicable laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information

Withdraw consent where applicable

Object to certain processing activities

To exercise these rights, please contact us using the details provided below.


10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.


12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Truly Grand
Powered by Grid Infra

Address:
No 199/1 , V R Complex,Opp to LGB,Sivasakthi Colony, Ganapathy, Coimbatore, Tamil Nadu 641006

Phone:
9090754848

Email:
[email protected]

Website:
https://trulygrand.in


By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

© 2026 Truly Grand. All rights reserved.